Portrait of Ismael Reid
Open to full-time roles · London · Available now

Ismael Lauriel Reid, Web Developer & IT Support

View my work

Live sitesfor real clientsbugs foundand fixed

Web developer& IT support

About

London-based developer looking for a first role in web development or IT support. I've built live sites for real clients, and I'm good at explaining technical things in plain English.

More about me
Based in
London, UK
Languages
English (IELTS 7.0, C1), Amharic (fluent), Somali
Right to work
Full UK right to work
Availability
Full-time, available now
What I do

What I build and support.

Web applications

Full-stack sites and apps with forms, accounts, dashboards and admin panels, built to be used every day.

AI features

AI built into a product where it earns its place: matching, scoring, checking and summarising.

Workflow automation

n8n workflows that take over repetitive work such as lead handling, follow-ups and internal handoffs.

Tech support & troubleshooting

Finding faults, fixing them and explaining them in plain English. On AYATEI I diagnosed and fixed four critical bugs before launch (forms, language fallbacks, admin access and payments) and talked a non-technical client through each one.

Selected work

Three recent builds.

All projects
How I build

Habits you can check in the work.

I audit my own work

On AYATEI the site looked finished. An end-to-end review found forms that never reached the server and languages that fell back to English. I rebuilt them, took package vulnerabilities from 7 to 0 and cut assets from 39 MB to 19 MB.

See it in the case study

AI explains, rules decide

In PULSE fixed rules own the risk score. The model only explains it and suggests actions, grounded in the hotel's own procedures and past cases, with a rule-based fallback when the model call fails.

See it in the case study

It still works when things fail

Selam Wellness runs its full flow from preset personas with no AI provider and no database, and I cut a fragile voice pipeline before the demo to keep it reliable.

See it in the case study

Have a manual process eating your time?

Let's automate it. Tell me what's slowing your business down and I'll help turn it into a better system.

Hiring? Email me or download my CV.